Pricing:
All prices displayed on Crossover Bollywood Se Official do not include the local taxes. Taxes will depend on the place of delivery and will be applied at the time of check out prior to completing the purchase.
Duties:
Duties are not included at the time of check. You will need to pay duties, fees, and import taxes based on the location of delivery. Please contact your local customs office for more information.
Shipping Rates:
We offer a flat rate shipping for $75 CAD per piece.
Shipping Time:
Once the garment has been completed (processing time is 8-10 weeks), the garment is shipped to the address provided. Please allow 5-7 business days to receive the order once shipped. If you require a rush order, please email us at [email protected].
Delivery:
It is your responsibility to provide the correct address. If you provide an incorrect address, we are not liable for the shipment and are not obligated to provide a refund.
Withdrawal of Order:
Once the order has been placed, and the payment has been received, you will not be able to withdraw or cancel your order. Your garment is put into production, and fabrics, borders, and/or embroidery materials have been purchased for your garment, so cancellation is not possible.
Returns/Refunds/Exchanges:
All sales are final sales. No returns, refunds, or exchanges.
Payment Methods:
We accept Visa, MasterCard, and American Express. Please note that only one payment method may be used to pay for an order. We take full payment at the time of purchase.
Colours and Embroidery:
The colours of fabric and embroidery you see on the website vary depending on the lighting, photography, and your computer system. As a result, the colours may not display accurately.
Sizing and Measurements:
Please refer to the sizing guide and the measurement video for sizing. The CBS team provides guidance on how to take measurements; however, the final decision is the customers. The final measurements of the garment depending on the item's fabric and the measurements you've provided. Due to the fabric, the measurements may vary slightly.
Alterations:
All items come with 2-3 inches of extra fabric on the inside for minor alterations. Please note that we do not offer alterations and that they are the customer's responsibility.