Shipping policy

1. Processing Time

Orders are processed and shipped within 3-16 weeks of confirmation, depending on the nature of the order. Custom garments may require additional time for creation and quality checks.
Orders are not processed or shipped on weekends or public holidays.
Customers will be notified of any delays due to high order volumes, holidays, or unforeseen circumstances.

2. Shipping Methods

We partner with trusted shipping carriers to ensure the safe delivery of your orders.
Shipping options and costs are calculated at checkout based on the shipping address and selected service.

3. Delivery Times

Estimated delivery times vary depending on the shipping method selected and the destination.
While we strive to meet these estimates, delivery times are not guaranteed and may be subject to delays beyond our control (e.g., customs, weather conditions).

4. Shipping Charges

Shipping charges are calculated based on the weight, dimensions, and destination of your order and will be displayed at checkout.
Customers are responsible for all shipping costs unless otherwise stated in a promotional offer.

5. Taxes and Duties

Orders shipped internationally may be subject to import taxes, customs duties, and fees levied by the destination country.
These charges are the customer’s responsibility and are not included in the purchase price or shipping cost. Customers should check with their local customs office for details on applicable charges.

6. Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.
Crossover Bollywood SE is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Delays and Non-Delivery

We are not liable for delays caused by shipping carriers, customs processes, or other unforeseen circumstances.
If an order is lost or does not arrive by the estimated delivery date, please contact us at [insert contact information]. We will work with the shipping carrier to investigate and resolve the issue.

8. Damaged or Missing Items

If your order arrives damaged or items are missing, notify us within 48 hours of receipt by emailing [insert email address] with photos and a description of the issue.
We will evaluate the situation and provide a resolution where appropriate.

9. Tracking Information

Once your order is shipped, you will receive a confirmation email with tracking details. You can use this information to monitor your shipment’s progress.

10. Cancellations and Changes